Terms & Conditions

Terms & Conditions

Terms of Use

Your access to and use of our website www.transgurru.com, its content, features, and services, are governed by these Terms of Use. By visiting or using our website, you agree to abide by these terms. Please review them carefully before proceeding to use our website. If you do not agree to these terms, kindly refrain from accessing our website.

Revision of Terms

We retain the right to revise or amend these terms at any time and for any reason. It is advisable to revisit this page periodically to stay informed of any changes. Continued use of our website after modifications indicates acceptance of the updated terms.

Website

The website, www.transgurru.com and its services are owned and operated by Craig & Jameson Solutions Limited with offices at No. 13, Jide Street, Odunsi, Bariga, Lagos State, Nigeria.

Age Limitation

Customers must be at least 18 years old to use our services. Translation services are not available to individuals under 18 years of age.

Using Our Services

Customers engaging our translation services via www.transgurru.com must give a written statement outlining the intended use of the translation. In the absence of such specifications, translations will be considered for informational purposes only. Explicit written requests for the translation to be deemed final will preclude further editing. Failure to disclose the intended purpose will be presumed as informational use.

Service Description

When placing an order, customers are required to specify their desired delivery time and the type of document for translation. For multiple documents, please provide details regarding the purpose of each. The Translator Tongue cannot be held liable for delays resulting from inaccuracies in customer-provided material.

Quotations for Translations

Quotations for translations will be given by www.transgurru.com and are contingent upon the specifics provided by the customer, including material details and intended usage. In the event of insufficient description, adjustments to quotes may be made at our discretion.

Payment Terms & Refunds

Payments must be made in full compliance with our terms. Failure to adhere may result in suspension of ongoing and future orders. Payments are processed securely through an external system.

Translations will be withheld until payment is completed. We accept major credit and debit cards. Payment descriptors will appear on bank statements as TRANSGURRU.

Refunds are considered in exceptional circumstances and are subject to our discretion.

Cancellation

If you desire to cancel your order, you need to ensure cancellation occurs before our translation experts commence any work or before documents are sent, as cancellations won't be possible once the process has begun.

Applicable Law & Jurisdiction

This agreement is governed by applicable laws. Disputes must first be attempted to be resolved by both parties. If unresolved, legal action may be pursued, with disputes subject to the jurisdiction of the courts where www.transgurru.com is located.

Liability & Indemnification

www.transgurru.com bears no liability for any damages arising from the use of our products or services. Customers agree to indemnify and hold us harmless from any claims or damages related to product or service usage.

Contact Information

For inquiries or feedback regarding our services or terms, please reach out to us at support@transgurru.com.